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FAQ

  • How do I know that my product is certified?

    ​A product that has been properly tested and certified is marked with a metal label inside the door. There are many ways to check if your product offers the correct protection :

    - Get hold of the certificate for your product.

    - Check the issuer of the certificate in the list of accepted certifiers.

    - Check the label. For security safes, the label is placed inside the safe.

    - Verify the Grade or Class Resistance your product has been certified for.

    - Check that the certification number available on the product certificate matches with the one on the label.

  • When is a certificate for security safes not valid?

    ​A certificate for security safes is not valid if :

    - The safes are not anchored: safes that are carrying a grade for burglary protection and which weigh below 1000kg must be properly anchored to the floor or a wall, otherwise the classification is not valid as well as the label inside the safes.

    - Unauthorised modifications are made to the safes. Changing the lock, adjusting the boltwork, replacing the seal or adding a deposit slot to burglary- or fire-resistant safes unvalidate the certification and the labels. Therefore, product checks, maintenance and customisation should be carried out by the original supplier or an accredited partner.

    - The safes carry out unsufficient lock grade. If a safe is certified for burglary protection, then the lock used on the safe must also be certified as offering an equivalent degree of protection.

  • Who are the main test institutes?
  • Which lock to use?

    ​The table below shows which classification of lock is required for each grade of safes and vaults as per EN standards:

     

    ​Burglary resistance Grade

    (as per EN 1143-1)

    Lock Configuration as per EN 1300 ​
    Number of locksLock Class​
    ​0​1​A
    ​I​1​A
    ​II​1​A
    ​III​1​B
    ​IV​2​B
    ​V​2​B
    ​VI​2​C
    ​VII​2​C
    ​VIII​2​C
    ​IX​2​C
    ​X​2​C
    ​XI​2 (3)​D (C)
    ​XII​2 (3)​D (C)
    ​XIII​3​D (C)

     

    More information on other standards, please contact your local Gunnebo.

  • Are all safes fireproof ?

    No they are not. A burglary-resistant safe can give some protection against fire but only for a short time and at relatively low temperature because the materials inside the walls act as insulators. A fire-resistant safe for documents or digital media should be correctly certified to ensure the right fire protection.

  • Air 15

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Air Lock.
    What is the lock type?
    Digital

    What is the battery location on the safe?
    Back Pan
    What is the battery type that is used in the safe?
    Alkaline AA(1.5V)
    What is the safe certified?
    No
    How many bolts down holes are present in the safe?

    8
    What are the factory settings?
    No Factory Settings. Open the Safe with the Override key. Press the button next to the battery and use the keypad to give the unique number as per requirement.
    Comments
    Override Key & Access from front Panel 
    ​Attachements
    Air Lock.pdf

  • Air Laptop
    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Air Lock
    What is the lock type?
    Digital
    What is the battery location on the safe?
    Back Pan
    What is the battery type that is used in the safe?
    Alkaline AA(1.5V)

    Is the safe certified?
    No
    How many bolts down holes are present in the safe?
    8
    What are the factory settings?
    No Factory Settings. Open the Safe with the Override key. Press the button next to the battery and use the keypad to give the unique number as per requirement.
    Comments
    Override Key & Access from front Panel
    Attachments
    Air Lock.pdf


  • Air Hotel

    ​Is the lock instruction standard available? If yes, then what is the name of the file?
    ​Yes, Air Hotel Lock.
    ​What is the lock type?
    ​Digital
    ​What is the battery location on the safe?
    ​Back Pan

    ​What is the battery type that is used in the safe?
    ​Alkaline AA(1.5V)
    ​Is the safe certified?
    ​No
    ​How many bolts down holes are present in the safe?
    ​8
    ​What are the factory settings?
    ​Press 000000
    ​Comments
    Override Key & Access from front Panel
    Attachments
    Air Hotel Lock.pdf

     

  • Viper with Titan Lock
    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, S & G Titan
    What is the lock type?
    Digital
    What is the battery location on the safe?
    On lock Front Door
    What is the battery type that is used in the safe?
    9 Vault Duracel
    Is the safe certified?
    Yes
    How many bolts down holes are present in the safe?
    4
    What are the factory settings?
    1,2,3,4,5,6 # 
    Comments
    No Override Key
    Attachments
    Viper- S and G Titan.pdf

  • Viper with Spartan Lock

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, S & G Spartan
    What is the lock type?
    Digital
    What is the battery location on the safe?
    On the Front Door Keypad

    What is the battery type that is used in the safe?
    9 Vault Duracel

    Is the safe certified?
    Yes
    How many bolts down holes are present in the safe?
    4
    What are the factory settings?
    1,2,3,4,5,6
    Comments
    No Overide Key
    Attachments
    Viper- S and G Spartan.pdf

     

  • Omega Deposit

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Omega Deposit
    What is the lock type?
    Digital/Key
    What is the battery location on the safe?
    Inside Back Pan/Access Pan
    What is the battery type that is used in the safe?
    4 times AA Alkaline/Duracell

    Is the safe certified?
    No
    How many bolts down holes are present in the safe?
    3
    What are the factory settings?
    Press User 1 #168# and 2 User 888888
    Comments
    Override Key & External Battery Box
    ​Attachments
    Omega Deposit Lock.pdf

     

  • Cube Safe/ E-Slot Safe

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Cube Safe/E-Slot Safe
    What is the lock type?
    Digital with Key override
    What is the battery location on the safe?
    Inside door

    What is the battery type that is used in the safe?
    4 times AA Alkaline/Duracell

    Is the safe certified?
    No
    How many bolts down holes are present in the safe?
    3
    What are the factory settings?
    Press User 1 #168# and 2 User 888888
    Comments:
    Override Key
    ​Attachments
    Cube Safe Lock.pdf

  • Omni

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, S & G Titan.
    What is the lock type?
    Digital
    What is the battery location on the safe?
    Front door in Lock
    What is the battery type that is used in the safe?
    4 times AA Alkaline/Duracell

    Is the safe certified?
    Yes
    How many bolts down holes are present in the safe?
    1
    What are the factory settings?
    Press 123456#
    Comments
    No Override Key

  • Omni Drawer Trap

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Keylock - Mauer 
    What is the lock type?
    Key Lock Standard/Optional Digital extra
    What is the battery location on the safe?
    Outside door top of Lock

    What is the battery type that is used in the safe?
    4 times AA Alkaline/Duracell

    Is the safe certified?
    Yes
    How many bolts down holes are present in the safe?
    1
    What are the factory settings?
    Press 123456#
    Comments
    No Override Key

  • DuoGuard

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, S & G Titan

    What is the lock type?
    Digital
    What is the battery location on the safe?
    Outside door top of Lock

    What is the battery type that is used in the safe?
    4 times AA Alkaline/Duracell

    Is the safe certified?
    Yes
    How many bolts down holes are present in the safe?
    1
    What are the factory settings?
    Press 123456#
    Comments
    ​No Override Key
    ​Attachments
    DuoGuard- S and G Titan.pdf


  • Oxley MK III

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Keylock - Mauer and 39 E Comboguard AND Keylock Mauer and S & G  3WKCL Lock 
    What is the lock type?
    KeyLock/ Combination/3WKCL & Digital LG39E
    What is the battery location on the safe?
    Inside Door
    What is the battery type that is used in the safe?
    9 Volt Duracell
    Is the safe certified?
    Yes
    How many bolts down holes are present in the safe?
    1
    What are the factory settings?
    Press 10-20-30 and Digital 123456#
    Comments
    No Override Key
    ​Attachments
    Oxley MK III- Keylock Mauer and 39 E Comboguard.pdf

  • Europa GIII & GV

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Keylock - Mauer and 39 E Comboguard AND Keylock Mauer and      S & G  3WKCL Lock 
    What is the lock type?
    KeyLock/ Combination/4WKCL & Digital LG39E
    What is the battery location on the safe?
    Inside Door

    What is the battery type that is used in the safe?
    9 Volt Duracell

    Is the safe certified?
    Yes
    How many bolts down holes are present in the safe?
    1
    What are the factory settings?
    Press 10-20-30-40 Combination Lock and Digital 123456#
    Comments
    No Override Key
    ​Attachments
    Keylock - Mauer and 39 E Comboguard.pdfKeylock Mauer and S and G 3WKCL Lock.pdf

  • Archive Cabinet

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Mauer Key Lock
    What is the lock type?
    Key Lock   
    What is the battery location on the safe?
    -
    What is the battery type that is used in the safe?
    -
    Is the safe certified?
    No
    How many bolts down holes are present in the safe?
    4
    What are the factory settings?
    NA
    Comments
    No Override Key
    Attachments
    Archive Cabinet- Mauer Key Lock.pdf

  • DPC

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, S & G Titan
    What is the lock type?
    Digital   
    What is the battery location on the safe?
    Top of Keypad
    What is the battery type that is used in the safe?
    9 Vault Duracell

    Is the safe certified?
    ​Yes
    How many bolts down holes are present in the safe?
    ​1
    What are the factory settings?
    ​Press 123456#
    Comments
    ​No Override Key
    Attachments
    DPC- S and G Titan.pdf


  • Fire File 25

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, AVA Key Lock 
    What is the lock type?
    Key Lock
    What is the battery location on the safe?
    -

    What is the battery type that is used in the safe?
    -
    Is the safe certified?
    Yes
    How many bolts down holes are present in the safe?
    -
    What are the factory settings?
    NA
    Comments
    No Override Key

    ​Attachments
    Fire File 25- AVA Key Lock.pdf

  • Fire File 31

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, AVA Key Lock & S & G titan Digital lock 
    What is the lock type?
    Key/Digital
    What is the battery location on the safe?
    Top of Keypad
    What is the battery type that is used in the safe?
    9 Volt Duracell

    Is the safe certified?
    Yes
    How many bolts down holes are present in the safe?
    -
    What are the factory settings?
    Press 123456#
    Comments
    ​No Override Key
    Attachments
    Fire File 31- AVA Key Lock and S and G titan Digital lock.pdf

  • DataGuard NT

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Keylock for Dataguard

    What is the lock type?
    Key Lock
    What is the battery location on the safe?
    -
    What is the battery type that is used in the safe?
    -
    Is the safe certified?
    Yes
    How many bolts down holes are present in the safe?

    -
    What are the factory settings?
    NA
    Comments
    ​No Override Key

    Attachments
    DataGuard NT- Keylock for Dataguard.pdf

  • DataPlus

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Mauer Keylock 120mm
    What is the lock type?
    Key Lock
    What is the battery location on the safe?
    -
    What is the battery type that is used in the safe?
    -
    Is the safe certified?
    Yes
    How many bolts down holes are present in the safe?
    -
    What are the factory settings?
    NA
    Comments
    No Override Key
    Attachments
    DataPlus- Mauer Keylock 120mm.pdf

  • Counter Unit

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Keylock Cam-lock

    What is the lock type?
    Key Lock
    What is the battery location on the safe?
    -
    What is the battery type that is used in the safe?
    -
    Is the safe certified?
    No
    How many bolts down holes are present in the safe?
    -
    What are the factory settings?
    NA
    Comments
    No Override Key
    Attachments
    Counter Unit- Keylock Cam Lock- Lock Instruction Standard.pdf

  • Pistol Safe

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Mauer Key lock 
    What is the lock type?
    Key Lock
    What is the battery location on the safe?
    -
    What is the battery type that is used in the safe?
    -
    Is the safe certified?
    No
    How many bolts down holes are present in the safe?
    4
    What are the factory settings?
    NA
    Comments
    No Override Key

  • Drug Safe

    Is the lock instruction standard available? If yes, then what is the name of the file?
    Yes, Mauer Key lock 
    What is the lock type?
    Key Lock
    What is the battery location on the safe?
    -
    What is the battery type that is used in the safe?
    -
    Is the safe certified?
    No
    How many bolts down holes are present in the safe?
    4
    What are the factory settings?
    -
    Comments
    No Override Key

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